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← All answers · Updated 9 November 2026 · By Selvir Suke, Founder
Direct answer

Can I view an apartment online in Switzerland?

Yes, in part: a live online viewing shows you the flat and helps you rule places out, but it does not replace seeing the flat before you sign. On aptari this is called Live Tours. An agency on aptari can show a flat live in the browser to many people at once, and you join from your phone or laptop when an agency offers one. Tours come from agencies that list on aptari, as soon as partner agencies list on aptari; none have yet. Whatever the format, never pay a deposit or sign a contract before you have seen the flat in person or are sure the landlord is real.

Online viewing vs on-site viewing

PointOn-site viewingLive Tour on aptari
TravelYou go there, often in working hoursYou join from phone or laptop
Who shows itThe agency or the current tenantThe agency, live
How many see itWhoever fits in the stairwellMany people at once, in the browser
What you can judgeNoise, smell, light, the building, the streetLayout, rooms and condition as the camera shows them

An online viewing is a filter. It tells you in a few minutes whether a flat is worth a trip or an application. It is most useful when you live far away, move from abroad or cannot leave work at 2 pm.

How a Live Tour works

  1. An agency on aptari offers a Live Tour for one of its listings.
  2. You join in the browser, from your phone or your laptop.
  3. The agency walks through the flat live, for everyone who joined.
  4. You decide: apply, ask for an on-site viewing, or move on.

Live Tours are offered by agencies that list on aptari, as soon as partner agencies list on aptari; none have yet. So today you will rarely meet one. The agency holds the tour inside its own plan: Growth includes 20 Live Tours a month, Enterprise 50.

When you still need to go there

  • Before you sign. A camera does not show noise at night, smell, damp corners, the cellar or the neighbours.
  • When something looks too good. A low rent in a tight market deserves a second look in person.
  • At the handover. The condition of the flat is recorded on site, with you present.

Three rules against fake adverts

  1. Never pay before you have seen the flat in person or are sure the landlord is real. No fee for a viewing, no "reservation", no key by post.
  2. Never sign a contract unseen with someone you cannot check.
  3. Know how a real deposit works. Under Art. 257e OR the landlord must place a deposit with a bank, in a savings or deposit account in the tenant's name. For homes it may be at most three months' rent. A request to wire a deposit to a private account or abroad is a warning sign.

This is general information, not legal advice.

Sources
Read this answer in: Deutsch · Français · Italiano
Further reading
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Rent an apartment in Zurich
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Rent an apartment in Geneva
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Rent an apartment in Lausanne
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