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← All answers · Updated 9 November 2026 · By Selvir Suke, Founder
Direct answer

How do I write a rental listing that brings the right applicants (for agencies)?

Write the listing so that the wrong applicants can rule themselves out before they apply. State the net rent and the ancillary costs (Nebenkosten) separately, give rooms, living area in square metres, floor and move-in date, say clearly whether smoking and pets are allowed, and add bright photos of every room plus a floor plan. The clearer the requirements, the fewer applications you have to turn down later. On aptari, clear requirements also make your shortlist meaningful: the smoking and pet rules of a listing are part of how each applicant's fit is rated, by the same fixed rules for everyone.

A listing is a filter, not an advert

In a tight market a rental listing does not need to attract more people. It needs to attract the people who fit and tell the others early that this flat is not for them. Every missing fact comes back to you as an e-mail, a phone call or an application that could never have worked.

The checklist

ItemWrite it like this
RentNet rent and ancillary costs as two figures, plus the total
SizeRooms, living area in square metres, floor, lift yes or no
Move-inA date, or "by arrangement from" a date
SmokingAllowed or not allowed
PetsWhich kinds are welcome and which are not
ExtrasBalcony, cellar, parking space and its price
PhotosEvery room in daylight, the view, a floor plan
Next stepHow to apply and when the viewing takes place

Why rent and Nebenkosten belong in two figures

Under Art. 257a OR, a tenant only has to pay ancillary costs that were specially agreed with the landlord. Two clear figures in the listing set the right expectation from the start and let applicants check honestly whether they can afford the flat.

Be precise about pets

The Federal Data Protection and Information Commissioner (FDPIC) writes in its leaflet on rental application forms (updated 15 July 2025) that the question about pets is admissible in principle, but should distinguish the kind of animal. Do the same in the listing: "cats welcome, no dogs" helps more than "pets on request".

Leave out what does not belong

Describe the flat, not the tenant you imagine. According to the same leaflet, questions about marital status, religion or nationality are in principle not admissible on an application form. Phrases that point to such characteristics do not belong in a listing either.

What aptari does with a clear listing

  • Your rules count. Each applicant's fit is rated from income against the rent, the checked documents and the listing's smoking and pet rules. If these are stated clearly, the sorted shortlist reflects your real requirements.
  • Same rules for everyone, facts shown. Nationality, religion, age and gender are never used.
  • A person at your agency decides. aptari never decides and never declines automatically.

Starter is CHF 0 with 1 active listing and a 14-day Growth trial.

This is general information, not legal advice.

Sources
Read this answer in: Deutsch · Français · Italiano
Further reading
City
Rent an apartment in Zurich
City
Rent an apartment in Bern
City
Rent an apartment in Lausanne
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Let flats with a sorted shortlist

Every applicant scored by the same rules, with the reasons shown. You decide. Starter is free with one active listing, the 14-day Growth trial needs no credit card. No setup fee, no per-applicant fee.

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