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← All answers · Updated 9 November 2026 · By Selvir Suke, Founder
Direct answer

How do I handle the first letting of a new building with many applications (for agencies)?

Treat a first letting (Erstvermietung) as one project with one process: a separate listing per flat or flat type, one sorted list of applicants per listing, one online viewing for many people, and on-site appointments only for the shortlist. The volume is the problem: if a building has 40 flats and each draws 30 applications, that is 1,200 dossiers. On aptari each listing gets its own sorted shortlist with every applicant rated by the same rules, Live Tours show a flat to many people at once, and Enterprise adds team seats, offices and a morning summary of new applications per listing. A person at your agency decides.

Why a first letting is different

With a single flat you have one listing and one decision. In a new building everything arrives at once: many flats, the same move-in date, several colleagues working in parallel, and an owner who wants a weekly status. Applicants often apply for two or three flats in the same building. Without one process, the team sorts the same people several times.

An example in numbers

This is an example, not a forecast.

IfThen
the building has 40 flats and each draws 30 applications1,200 dossiers arrive
a first look takes 5 minutes per dossier6,000 minutes, or 100 working hours
you hold one on-site viewing per flat40 appointments before any selection

Your own numbers will differ. The point is that reading time grows with every flat, so the process has to carry the load.

A process that holds

  1. Group the flats. One listing per flat or per flat type, each with its own rent, size, floor and move-in date.
  2. Fix the criteria before the launch. Write down what counts, and state smoking and pet rules in every listing.
  3. Show online, then on site. One live online viewing per flat type or show flat, then appointments in the building for the shortlist only.
  4. Share the work by listing. Each colleague owns a set of listings. Nobody works from a private inbox.
  5. Decide per flat, by a person. Note who decided and when.
  6. Report to the owner. A simple table per flat: applications, shortlist, status.
  7. Close properly. Tell applicants who were not chosen and destroy their documents.

What aptari does for a first letting

  • One sorted list per listing. Every applicant is rated by the same rules, with the facts shown. Documents are read once at upload, so nobody opens the same PDF twice.
  • Live Tours. Show a flat live in the browser to many people at once. Enterprise includes 50 Live Tours a month, Growth 20.
  • Team seats and offices (Enterprise). Several colleagues and locations work on the same building. The Briefing Agent sends a morning summary of new applications per listing.
  • CSV export (Growth, Enterprise). Use it for the report to the owner.

aptari never decides and never declines automatically. There is no link to property management software yet.

Growth covers 10 active listings for CHF 499 a month at the launch price (regular CHF 999). Enterprise starts at CHF 1,999 a month. No setup fee, no fee per applicant. For a whole building, talk to sales: info@aptari.ai.

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Further reading
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Let flats with a sorted shortlist

Every applicant scored by the same rules, with the reasons shown. You decide. Starter is free with one active listing, the 14-day Growth trial needs no credit card. No setup fee, no per-applicant fee.

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