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← All answers · Updated 9 November 2026 · By Selvir Suke, Founder
Direct answer

How do I run an online viewing for a rental flat (for agencies)?

Run one live online viewing for everyone who is interested, then invite only your shortlist to the flat itself. Announce a fixed time, walk through the flat with a phone in a set order, answer questions at the end, and keep the on-site appointments for the few people you are seriously considering. On aptari this is called Live Tours: you show the flat live in the browser to many people at once, and renters join from a phone or laptop. Growth includes 20 Live Tours a month, Enterprise 50. Who gets the flat is decided by a person at your agency, never by aptari.

One tour for many, then the flat for a few

A classic open viewing costs an evening, a trip and a crowded stairwell, and most visitors never apply. An online viewing turns that around: everyone sees the flat once, from wherever they are, and only the people who still want it afterwards come in person.

Step by step

  1. Pick a time when people can join. Early evening or lunchtime on a weekday works for most working applicants. Put the date and time in the listing.
  2. Test the connection in the flat. Check mobile reception in every room, in the cellar and in the stairwell the day before.
  3. Prepare the flat. Open blinds, switch on all lights, clear the surfaces. If the current tenant still lives there, agree with them what will be shown.
  4. Walk a fixed route. Entrance, living room, kitchen, bedrooms, bathroom, balcony, then cellar, laundry room and the view from the window. Hold the phone steady and move slowly.
  5. Say the facts out loud. Rent and ancillary costs, move-in date, floor, lift, rules on smoking and pets. This saves you the same ten e-mails afterwards.
  6. Leave time for questions at the end and say how and until when people can apply.
  7. Invite your shortlist on site. The people you are seriously considering should stand in the flat before anyone signs.

Online or on site: what each is good for

Online viewingOn-site viewing
WhoEveryone interestedYour shortlist
PurposeShow the flat, answer common questionsFinal impression on both sides
Your timeOne appointmentA few short appointments
Travel for applicantsNoneYes

What aptari does here

  • Live Tours: you show the flat live in the browser to many people at once. Renters join from phone or laptop, with nothing to install. Growth includes 20 Live Tours a month, Enterprise 50 a month.
  • A sorted shortlist per listing: applications arrive as a list in which every applicant is rated by the same rules, with the facts shown. That list tells you whom to invite on site.
  • You decide. aptari never decides and never declines automatically. A person at your agency chooses.

Growth costs CHF 499 a month at the launch price (regular CHF 999) for 10 active listings. Enterprise starts at CHF 1,999 a month. There is no setup fee and no fee per applicant. Questions: talk to sales at info@aptari.ai.

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Further reading
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Let flats with a sorted shortlist

Every applicant scored by the same rules, with the reasons shown. You decide. Starter is free with one active listing, the 14-day Growth trial needs no credit card. No setup fee, no per-applicant fee.

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