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← All answers · Updated 9 November 2026 · By Selvir Suke, Founder
Direct answer

How do I run the letting of a flat digitally, from listing to decision (for agencies)?

Run a digital letting as one chain with no paper and no mailbox in between: publish the listing, collect applications in one sorted list, read each document once, show the flat in one online viewing, let a person decide, inform the applicants and delete what you no longer need. On aptari this is one workflow: a sorted shortlist per listing, documents read once at upload, Live Tours in the browser, and declined applications deleted 30 days after the decision. Two parts stay outside today. There is no link to property management software yet, and no e-signature, so you sign the lease your usual way.

Paper against aptari, step by step

StepOn paper and by e-mailOn aptari
ListingRetyped for each channelOne listing on aptari, with its rules on smoking and pets
ApplicationsForms and PDFs in a mailboxOne sorted list per listing. Every applicant rated by the same rules, facts shown
DocumentsEach file opened and read by handRead once at upload. You see what is there and what is missing
ViewingSeveral appointments on siteA Live Tour in the browser for many people at once, then your shortlist on site
DecisionA personA person. aptari never decides and never declines automatically
MessagesWritten one by oneSent after your choice
DeletionFolders and mailboxes cleared by handDeclined applications deleted 30 days after the decision
Hand-overData retypedCSV export (Growth, Enterprise)

What stays the same in a digital process

The data rules. The FDPIC (EDÖB) leaflet on application forms for rental flats, updated 15 July 2025, says that once the flat is let, the data of the other applicants must be destroyed as quickly as possible, and that applicant data should be open to the people who make the selection and to nobody else. Art. 6 Abs. 4 DSG: personal data are destroyed or anonymised as soon as they are no longer needed for the purpose.

The limits today

  • No link to property management software yet. The hand-over is the CSV export.
  • No e-signature. You sign the lease your usual way.
  • Live Tours: 20 a month on Growth, 50 a month on Enterprise.
  • Team seats and offices, house rules, Selection Bridge and the Briefing Agent, a morning summary of new applications per listing, are Enterprise extras.

Example

If a flat rents for CHF 2,400 a month, an empty day costs about CHF 80. If the digital process brings the decision 5 days earlier, that is CHF 400 of rent not lost on one letting. An example, not a promise.

Price

Growth costs CHF 499 a month at the launch price (regular CHF 999) for 10 active listings. Enterprise starts at CHF 1,999 a month. No setup fee, no fee per applicant. Talk to sales: info@aptari.ai.

This is general information, not legal advice.

Sources
Read this answer in: Deutsch · Français · Italiano
Further reading
City
Rent an apartment in Zurich
City
Rent an apartment in Basel
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Rent an apartment in Winterthur
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Let flats with a sorted shortlist

Every applicant scored by the same rules, with the reasons shown. You decide. Starter is free with one active listing, the 14-day Growth trial needs no credit card. No setup fee, no per-applicant fee.

Start free as an agency